I’m not tech support
Nick Bostic | July 29, 2008
I just wanted to clarify
Yes, I can fix your hardware and software problems. But I have to admit, I assembled my first computer when I was in second grade and have been troubleshooting problems ever since. It is not the best use of my time at this point in my life. I do not carry the necessary insurance to be potentially damaging your computer and my pockets are not deep. Would I break something? Probably not. But I know I’d rather vent to someone, and I’m not a guy to vent to about computer problems.
If you bought your computer from a big box retailer, they probably have tech support available. The manufacturer has tech support available. If you have a cell phone problem, they have tech support available. Software not working right? They have tech support too.
I’ve paid my dues in the tech support arena, let the kids making minimum wage backed by a huge company fix your computer. Or if you don’t want to pay them, call tech support for your hardware/software manufacturer.
What I do
I coach. I train. I consult. I teach you how to use the technology tools at your disposal (your PDA/cell, computer, camera, web sites/online services and desktop software) to improve your real estate marketing.
Sure, you want to know how to change a ring tone on your BlackBerry, I’d be more than happy to help. But your new Treo won’t sync with Outlook and you’ve tried everything, it’s time to call your carrier and ask for tech support. You’re paying them. If you want to pay me, we can work out an arrangement, but I can promise you going through your manufacturer/service provider will cost much less.
You’ll still see video tutorials showing you how to use some great real estate technology tools and I’ll be more than happy to help out with those, but hardware and propriety software is a thing of the past.
A Life Change
I am currently at a point in my life where I need to keep my stress level as low as possible and tech support is not conducive to my health. If you want to discuss taking your real estate marketing to the next level through technology, you know where to reach me.
Additional Clarification
A couple of people didn’t understand. Let me put it this way: if I recommend a product, service, marketing tactic, technology tool, piece of hardware or web site to you, I will help you out with it. If I tell you to avoid a Treo or MySpace like the plague and then you come asking for help with a Treo or MySpace, sorry, you’re on your own.
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